you had ordered
Past perfect conjugation of order. There are other translations for this conjugation.

order

The one you had ordered.
C'est celui que vous avez commandé.
Why would you try and stop what you had ordered?
- Pourquoi auriez-vous fait ça ?
We can only offer refunds when the hat you received is: (1) damaged or (2) a different model from what you had ordered.
Nous ne pouvons offrir des remboursements seulement si le chapeau que vous recevez est : (1) endommagé ou (2) d’un modèle different a celui que vous avez commandé.
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