déduire

Par exemple, si nous vous avons offert une livraison gratuite, nous allons accorder un crédit pour le prix d'achat de la marchandise retournée, mais nous allons déduire nos frais de transport actuels pour les produits retournés.
For example, if we offered free shipping on your order, we will issue you a credit for the purchase price of the returned merchandise, but will deduct our actual shipping costs for returned items.
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